Our Privacy Policy 

The Hustle & Heart Privacy Policy is designed to help you understand how we collect and use the personal data you provide to us and to assist you in making informed decisions when using our website as well as our products and services. This policy refers to Hustle & Heart as “us,” “our,” and “we” and users of this website, as well as customers of Hustle & Heart as “users” and “you” and “your”.

What information is collected?

When you visit this website you may provide two types of information: personal information you knowingly disclose that’s collected on an individual basis and website use information collected on an aggregate basis as you browse this site.

1. Personal information you provide

Registration information

When you purchase any Hustle & Heart products and services, you’ll submit information about yourself, your business or company, and your practices. You may also submit information when you register for our email newsletters or other downloadable information, paid or otherwise.

Email information

If you choose to correspond via email, we may retain the content of your email messages together with your email address and any responses.

2. Website use information

Like many commercial websites, this site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

How do we use the information that you provide us?

We use personal information for administering and expanding our business activities, improving the efficacy of our marketing campaigns, providing customer service, and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you’ll find valuable. You can quickly and easily notify us that you don’t wish to receive these communications by clicking the unsubscribe link which is contained in every mass email we send.

What are cookies?

A cookie is a very small text document which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your computer hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners (e.g., advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

How do we use information we collect from cookies?

As you use this website, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting this site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve this site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not store any personal information provided to us in your cookies.

Sharing information with third parties

The information we collect is used to improve the content of this site and the quality of our service, and is not shared with or sold to other organisations for commercial purposes. That being said, your information could be shared under the following circumstances:
We use third parties to facilitate our business including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities.

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

On rare occasions, it may be necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Processing personal data under the GDPR

We may process personal data relating to users if one of the following applies:

  • Users have given their consent for one or more specific purposes;
  • Provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof;
  • Processing is necessary for compliance with a legal obligation to which we are subject;
  • Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Google AdWords remarketing

Hustle & Heart and proprietor Brook McCarthy uses remarketing to advertise online. Third-party vendors, including Google, show our ads on sites across the internet. Third-party vendors, including Google, use cookies to serve ads based on your past visits to this website.

Visitors can opt out of Google’s use of cookies by visiting the Ads Preference Manager or visitors can opt out of a third-party vendor’s use of cookies by visiting Network Advertising Initiative opt-out page.

Notice of new services and changes

Occasionally, we may also use the information we collect to notify you about important changes to this website, new services, and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in every email.

How do we secure information transmissions?

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer (SSL). Pages utilising this technology will have URLs that start with HTTPS instead of HTTP.

Your rights under the GDPR

Users based in the European Union have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
  • Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
  • Access their data. Users have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
  • Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, we will not process their data for any purpose other than storing it.
  • Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from us.
  • Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any undue delay.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection supervisory authority.

You can exercise your right to prevent such processing by contacting us at hello @ brookmccarthy (dot) com.

These requests can be exercised free of charge and will be addressed by us as soon as possible and always within thirty (30) days.

Certain disclosures

We may disclose your personal information if required to do so by law or subpoena, or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What about other websites linked to this site?

We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our site. Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including sites which have a link on our site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Security

The security of your personal information is important to us.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We collect financial data in order to allow you to purchase, order, return, or exchange products or services from Our website and any related mobile apps. We store limited financial data for customer service purposes. Most financial data is transferred to Our payment processors, Thrivecart, Stripe and Paypal, and You should review these processors’ Privacy Policy to determine how they use, disclose, and protect Your financial data. As a courtesy, our payment processors’ Privacy Policies can be found here:

THRIVECART PRIVACY POLICY; STRIPE PRIVACY POLICY; PAYPAL PRIVACY POLICY.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers

Unfortunately, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your consent

By using this site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on this site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.